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Privacy Policy

privacy policy

Effective as of November 18, 2025
Last updated January 7, 2026


INTRODUCTION

Chemtron Supply, LLC, doing business as CRB Water (“CRB Water,” “we,” “our,” or “us”) respects the privacy of your information. This Privacy Notice is designed to assist you in understanding how we collect, use, share, and safeguard your information. This Privacy Notice applies to individuals who access this website, including all webpages part of its domain (www.crbwater.com) (collectively, “Site”) and any of our online and, where required, offline services (collectively, “Services”).

From time to time, we may change this Privacy Notice. If we do, we will post an amended version on this webpage with a new “last updated” date. If we make material changes, we will provide you with additional notice, such as adding a statement on the homepage of our Site or sending you a notification. Please review this Privacy Notice periodically.

For more information about our use of cookies and other tracking technologies, please see our Cookie Policy.

This Privacy Notice covers the following topics:


1.    PERSONAL DATA WE COLLECT
2.    HOW WE USE YOUR PERSONAL DATA
3.    HOW WE SHARE YOUR PERSONAL DATA
4.    COOKIES AND OTHER TRACKING TECHNOLOGIES
5.    UNIVERSAL OPT-OUT MECHANISMS
6.    SECURITY
7.    DATA RETENTION
8.    THIRD-PARTY LINKS
9.    CHILDREN’S PRIVACY
10.    NOTICE TO NEVADA RESIDENTS
11.    YOUR STATE PRIVACY RIGHTS AND ADDITIONAL DISCLOSURES
12.    NOTICE TO CALIFORNIA RESIDENTS
13.    ACCESSIBILITY
14.    HOW TO CONTACT US

 

1.    PERSONAL DATA WE COLLECT 

We collect personal data from you through your use of the Site and Services. Personal data is information that is linked or reasonably linkable to an identified or identifiable individual. We collect the following types of personal data:

 

Personal Data You Provide 

 

Depending on how you interact with our Site and Services, we may collect:

  • Contact Information: When you contact us by email, phone, or through any contact forms, we may collect your name, email address, phone number, and any other information you provide.
  • Career Information: If you apply for a job, you will be redirected to our third-party HRIS, where your information will be collected and processed in accordance with the HRIS’s privacy notice. We do not collect job applicant information directly through our Site.
  • Marketing Communications: If you sign up to receive emails from us, you will provide us with your email address and any preferences you indicate. To unsubscribe from our marketing emails, please click the unsubscribe link included in the footer of our emails or email us at marketing@crbwater.com.  

 

Personal Data as You Navigate Our Site 

 

We automatically collect certain personal data through your use of our Site and our use of cookies and other tracking technologies, such as the following: 

  • Usage Information. Pages you visit on the Site, the frequency of access, and what you click on while on the Site.
  • Device Information. IP address, hardware model, operating system, application version number, and browser.
  • Mobile Device Information. Aggregated information about whether the Site is accessed via a mobile device or tablet, the device type, and the carrier.
  • Location Information. General location information (such as city or region) based on your IP address. 

We use cookies and similar tracking technologies from third parties including Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insights Tag, and HubSpot to collect some of this information. For more information on our cookie usage, see our Cookie Policy linked above.

Our website uses Meta Pixel (formerly Facebook Pixel), a tool provided by Meta Platforms, Inc., to help us understand how visitors interact with our site and to deliver relevant advertising. Meta Pixel collects information such as:

  • Pages visited and actions taken on our site;
  • IP address, browser type, and device information;
  • Hashed identifiers (such as email addresses) when provided for advanced matching.

This data is shared with Meta to measure ad performance and create targeted advertising audiences. Meta may combine this data with other information you have provided to them. For more details, please review Meta’s Privacy Policy.

 

Personal Data We Collect About You from Other Sources 

In some cases, we may receive personal data about you from other sources. This includes government entities, advertising networks, data brokers (such as ZoomInfo), operating systems and platforms, mailing list providers, social networks, and advertising and marketing partners. 

 

2.    HOW WE USE YOUR PERSONAL DATA

In addition to the purposes stated above, we may use all the personal data we collect in accordance with applicable law such as to: 

 

  • Maintain and improve our Site and Services;
  • Protect the security and integrity of our Site and Services;
  • Investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of our Terms of Use, and to otherwise fulfill our legal obligations;
  • Monitor compliance with and enforce this Privacy Notice and any applicable agreements and policies;
  • Defend our legal rights and the rights of others; 
  • Fulfill any other purposes for which you provide it;
  • For any purpose that is reasonably necessary to or compatible with the original purpose for which we collected the personal data as disclosed to you; and
  • Comply with applicable law.  


3.    HOW WE SHARE YOUR PERSONAL DATA

We may share the personal data that we collect about you in the following ways:

 

  • With our marketing partners who may access data stored in our customer relationship management platforms and use it for direct marketing and advertising purposes; with advertising platforms (such as Google, Meta, and LinkedIn) to build retargeting lists and deliver targeted advertising;
    • We use Meta Pixel for: measuring the effectiveness of our advertising campaigns; improving website functionality and user experience; and delivering personalized ads on Meta platforms;
    • Data collected via Meta Pixel may be transferred to Meta in the United States;
  • To the extent that we are required to do so by law;
  • With vendors to prepare, deploy and analyze advertising content;
  • In connection with any legal proceedings or prospective legal proceedings;
  • To establish, exercise, or defend our or a third party’s legal rights, including providing information to others for the purposes of fraud prevention;
  • With any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal data where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal data;
  • With any other person or entity as part of any business or asset sale, equity transaction, merger, acquisition, bankruptcy, liquidation, or similar proceeding, or in preparation for any of 
    these events and that person or entity may use your personal data for their own purposes; 
  • With any other person or entity where you consent to the disclosure; and
  • For any other purpose disclosed by us when you provide the personal data or for any other purpose we deem necessary, including to protect the health or safety of others.

 

For more information on how we share personal data with third parties, see our “YOUR STATE PRIVACY RIGHTS AND ADDITIONAL DISCLOSURES” section below. 

 

4.    COOKIES AND OTHER TRACKING TECHNOLOGIES

Like many other companies, we use cookies and other tracking technologies (collectively, “Cookies”). Cookies are small files of information that are stored by your web browser software on your computer hard drive, mobile or other devices (e.g., smartphones or tablets). 

 

We use Cookies to:

  • Estimate audience size and usage patterns;
  • Understand and save your preferences for future visits, allowing us to customize the Site and Services to your individual needs;
  • Advertise new content and services that relate to your interests;
  • Keep track of advertisements and search engine results;
  • Compile aggregate data about site traffic and site interactions to resolve issues and offer better site experiences and tools in the future; and
  • Recognize when you return to the Site. 

 

5.    UNIVERSAL OPT-OUT MECHANISMS 

Some internet browsers and browser plug-ins incorporate a “Global Privacy Control” (“GPC”) signal or similar opt-out preference signals that can be sent to websites you visit, indicating your preference to opt out of the sale or sharing of your personal information or targeted advertising. At this time, our Site does not recognize or respond to the GPC signal. For more information and to download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use. 

Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the Site does not currently interpret, respond to or alter its practices when it receives “Do Not Track” signals. 

 

6.    SECURITY

We maintain commercially reasonable security measures to protect the personal data we collect and store from loss, misuse, destruction, or unauthorized access. However, no security measure or modality of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your personal data, we cannot guarantee absolute security.

 

7.    DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes for which we collect it, such as to provide you with the Services you have requested, and for the purpose of satisfying any legal, accounting, contractual, or reporting requirements that apply to us.

 

8.    THIRD-PARTY LINKS

The Site may contain links that will let you leave the Site and access another website. Linked websites are not under our control. We accept no responsibility or liability for these other websites. 

 

9.    CHILDREN’S PRIVACY

The Site and Services are not intended for children under 18 years of age. We do not knowingly collect, use, or disclose personal data from children under 18.


10.    NOTICE TO NEVADA RESIDENTS

Nevada law allows Nevada residents to opt out of the sale of certain types of personal information. Subject to several exceptions, Nevada law defines “sale” to mean the exchange of certain types of personal information for monetary consideration to another person. We do not currently sell personal information as defined in the Nevada law. However, if you are a Nevada resident, you still may submit a verified request to opt out of sales and we will record your instructions and incorporate them in the future if our policy changes. You may send opt-out requests to marketing@crbwater.com.


11.    YOUR STATE PRIVACY RIGHTS AND ADDITIONAL DISCLOSURES

Depending on the state in which you reside, you may have certain privacy rights regarding your personal data. For example, California, Colorado, Connecticut, Delaware, Minnesota, Oregon, and other states have passed privacy laws. If you are a California resident, please see our “NOTICE TO CALIFORNIA RESIDENTS” section below. For other state residents, your privacy rights may include (if applicable):

  • The right to confirm whether or not we are processing your personal data and to access such personal data and the categories of personal data we are processing or have processed;
  • The right to obtain a copy of your personal data that we collected from and/or about you in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the information to another controller without hindrance, where the processing is carried out by automated means;
  • The right to obtain a list of specific third parties to which we have disclosed personal data;
  • The right to obtain a list of categories of third parties to which we have disclosed your personal data;
  • The right to delete personal data that we collected from and/or about you, subject to certain exceptions;
  • The right to correct inaccurate personal data that we maintain about you, subject to certain exceptions;
  • The right, if applicable, to opt out of the processing of your personal data for purposes of (1) targeted advertising; (2) the “sale” of your personal data (as that term is defined by applicable law); and (3) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you;
  • If your personal data is profiled in furtherance of decisions that produce legal or similarly significant effects concerning you, you have the right to question the result of the profiling, to be informed of the reason that the profiling resulted in the decision, and, if feasible, to be informed of what actions you might have taken to secure a different decision (and the actions that you might take to secure a different decision in the future). If applicable, you also have the right to review the personal data used in the profiling and, if the decision is determined to have been based upon inaccurate personal data, the right to have the data corrected and the profiling decision reevaluated based upon the corrected data;
  • If we are required by applicable law to obtain your consent to process sensitive personal data, the right to withdraw your consent; and
  • The right not to receive discriminatory treatment from us for exercising your privacy rights.

Depending on how the applicable privacy law defines a “sale,” we may sell personal data to third parties. For instance, if you are a resident of Colorado or Connecticut, our use of cookies and tracking technologies constitutes a sale of personal data to third-party advertisers. We also use cookies and other tracking technologies to display advertisements about our products to you on nonaffiliated websites, applications, and online services. This is “targeted advertising” under applicable privacy laws. We do not use personal data for profiling in furtherance of decisions that produce legal or similarly significant effects concerning individuals. However, we do not knowingly collect, process, sell, or share biometric data.

 

How to Opt Out of Sale, Sharing, or Targeted Advertising

 

You have the right to opt out of the sale or sharing of your personal data and the use of your personal data for targeted advertising. To exercise this right, please email us at marketing@crbwater.com with your request.


12.    NOTICE TO CALIFORNIA RESIDENTS

The California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (“CCPA”), requires that we provide California residents with a privacy policy that contains a comprehensive description of our online and offline practices regarding the collection, use, disclosure, sale, sharing, and retention of personal information and of the rights of California residents regarding their personal information. This section of the Privacy Notice is intended solely for, and is applicable only as to, California residents. If you are not a California resident, this section does not apply to you and you should not rely on it.

The CCPA defines “personal information” to mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Personal information does not include publicly available, deidentified or aggregated information or lawfully obtained, truthful information that is a matter of public concern. For purposes of this “NOTICE TO CALIFORNIA RESIDENTS” section we will refer to this information as “Personal Information.”

If you are a California resident and a current or former employee, job applicant, or independent contractor of ours, please note that such employment application data is not collected on our site, but rather through the HRIS (Rippling) that is accessible under our “Careers” webpage links. For other employment-related data that we collect, please see the Rippling Privacy Notice for more information on the collection and use of your Personal Information in that capacity. 

 

Notice at Collection of Personal Information

 

We currently collect and, in the 12 months prior to the last updated date of this Privacy Notice, have collected the following categories of Personal Information:

  • Identifiers (name, alias, postal address, online identifier, Internet Protocol address, email address, and other similar identifiers that you provided in completing and submitting a form).
  • Unique personal identifiers (device identifier, cookies, beacons, pixel tags, mobile ad identifiers, or other similar technology, telephone numbers, or other forms of persistent or probabilistic identifiers that can be used to identify a particular consumer or device)
  • Personal information described in California’s Customer Records statute (California Civil Code § 1798.80(e)) (telephone number, education, employment, employment history, as well as the categories listed in “Identifiers” category above)
  • Commercial information that you provide in an online form 
  • Internet or other electronic network activity information (browsing history; search history; and information regarding consumer’s interaction with website, application or advertisement)
  • Geolocation data
  • Professional or employment-related information (including employment history)
  • Education information

 

We collect Personal Information directly from California residents and from advertising networks, internet service providers, data analytics providers, government entities, operating systems and platforms, social networks, and data brokers. We do not collect all categories of Personal Information from each source. See our Notice at Collection.  

In addition to the purposes stated above in the section “HOW WE USE YOUR PERSONAL DATA” we currently collect and have collected the above categories of Personal Information for the following business or commercial purposes:

  • Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
  • Helping to ensure security and integrity to the extent the use of your Personal Information is reasonably necessary and proportionate for these purposes
  • Debugging to identify and repair errors that impair existing intended functionality
  • Providing advertising and marketing services, except for cross-context behavioral advertising, to you provided that, for the purpose of advertising and marketing, our service providers and/or contractors shall not combine the Personal Information of opted-out consumers that the service provider or contractor receives from us, or on our behalf with Personal Information that the service provider or contractor receives from, or on behalf of, another person or persons or collects from its own interaction with you
  • Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us
  • Advancing our commercial or economic interests, such as by inducing another person to buy, rent, lease, join, subscribe to, provide, or exchange products, goods, property, information, or services, or enabling or effecting, directly or indirectly, a commercial transaction

 

Sale, Sharing, and Disclosure of Personal Information.  The CCPA defines “sale” as the transfer of Personal Information for monetary or other valuable consideration. Although we do not “sell” Personal Information as that term may be commonly interpreted, we engage in online activities that may constitute a sale or a share of Personal Information under California law. This may include showing you advertisements on other websites. The information collected through Meta Pixel may be considered a “sale” or “sharing” of personal information under the CCPA.

In the 12 months prior to the last updated date of this Privacy Policy, we did not sell or share personal information as defined under applicable privacy laws. Our targeted advertising and data sharing practices commenced with the launch of our new website on November 18, 2025. We will update this section annually to reflect our practices.

On this website, we use cookies and other tracking technologies to display advertisements about our products to you on nonaffiliated websites, applications, and online services. This is considered “targeted advertising” (and may be considered a “sale” or “sharing” of personal information) under certain state privacy laws, including California. The categories of personal data we process for targeted advertising include device identifiers, browsing activity, general location, and, where applicable, email addresses. You may opt out of targeted advertising at any time by emailing us at marketing@crbwater.com.

We do not have actual knowledge that we collect, sell, or share the personal information of individuals under 18 years of age.

 

Disclosure of Personal Information

 

In the past 12 months, we may have disclosed the categories of personal information listed above to service providers for business purposes, such as website hosting, analytics, and processing job applications.

 

Retention of Personal Information

 

We retain personal information as long as necessary to fulfill the purposes for which we collected it and as required by law. For more information, see our “Data Retention” section above.

 

Your Rights

 

If you are a California resident, you have the following rights with respect to your Personal Information:

 

(1) The right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which we collected Personal 
Information, the business or commercial purpose for collecting, selling or sharing Personal Information (if applicable), the categories of third parties to whom we disclose Personal 
Information (if applicable), and the specific pieces of Personal Information we collected about you;
(2) The right to delete Personal Information that we collected from you, subject to certain exceptions;
(3) The right to correct inaccurate Personal Information that we maintain about you;
(4) If we sell or share Personal Information, the right to opt out of the sale or sharing by clicking the “Do Not Sell or Share My Personal Information” link in the footer of our website;
(5) If we use or disclose sensitive Personal Information for purposes other than those allowed by the CCPA and its regulations, the right to limit our use or disclosure; and
(6) The right not to receive discriminatory treatment by us for the exercise of privacy rights the CCPA confers. 

 

How to Submit a Request to Know, Delete, and/or Correct

You may submit a request to know, delete, or correct your personal information by contacting us at marketing@crbwater.com. We may need to verify your identity before processing your request.

 

Shine the Light Law    

 

California residents may request information regarding the disclosure of their personal information to third parties for the third parties’ direct marketing purposes. To make such a request, please email us at marketing@crbwater.com with the subject line “Shine the Light Request.” 

 

13.    ACCESSIBILITY

We are committed to ensuring this Privacy Notice is accessible to individuals with disabilities. If you wish to access this Privacy Notice in an alternative format, please contact us as described below. 

 

14.    HOW TO CONTACT US

To contact us for questions or concerns about our privacy policies or practices, please email us at marketing@crbwater.com.